Ergotip December '10

Starting an Ergonomics Program

Each company has differing methodologies and priorities about how, where, or what the impetus of starting an ergonomics program is.  Some ergonomics programs are driven primarily through the medical department, which results in ergonomic analyses being completed on workstations where injuries have occurred.

Other companies take a somewhat more proactive stance by evaluating every workstation in their facility, prioritizing those workstations which have the highest risk of injury and then “fixing” them. Whatever the drive for the development and implementation of an ergonomics program is, some of the factors/processes involved in establishing an effective program include:

  1. Current state mapping of the physical demands and/or ergonomic risk of the operations/jobs in your facility
  2. quantification of risk and prioritization
  3. support and “buy-in” of management
  4. education and training of employees about ergonomics
  5. interaction with the medical department on ergonomic-related injuries
  6. proactive involvement in design/set-up/planning of workstations and/or equipment
Current state mapping can be as simple as a physical demands analysis (PDA) of all of the current workstations at your facility.  A PDA is documentation of what a person must physically do in order to complete their work.  This includes observing the degree of trunk flexion, shoulder abduction, or neck flexion for example, as well as the frequency and duration of these postures. 

Forces required are also documented (i.e. amount of weight lifted, or force exerted to push something).  The PDA can also be used as part of your return to work program with the medical department to ensure employees with restrictions are able to complete a specific job.

In addition to, or instead of, completing a PDA on each workstation, an ergonomic analysis can be completed to quantify the risk of injury.  This analysis can include using such tools as NIOSH (for lifting tasks), Snook (for lifting or push/pull tasks), ACGIH TLV (Hand activity), or even JACK (for complex, asymmetrical tasks).

Quantification - Once the current state mapping is complete, focus in on the operations with the highest risk of injury. Prioritization of these identified operations allows you to systematically address the operations with the highest risk of injury by modifying/changing them as needed to eliminate the ergonomic risk factor(s) identified. In addition to prioritizing based on ergonomic risk, understanding the number of repetitive strain injuries can also help in identifying the jobs which need to be improved first. 

The support of management, and/or union officials, is crucial in a successful ergonomics program.  If management and/or union are not willing to support this process (through simple time to complete an ergonomic analysis, to implement a “fix”, or by purchasing the necessary “fixes” to resolve the ergonomic concern) then an ergonomics program cannot be successful. 

Documentation that clearly communicates the risk of injury and the cost associated with that risk of injury (i.e. Cost justification) is important when obtaining management support for an ergonomics program.

Providing awareness and education to all employees is also an important component of a successful ergonomics program.  Including ergonomics in regular “safety talks” or “team rallies” prior to the beginning of shifts may be a good way to provide ergonomic awareness to employees. 

Other opportunities may involve classroom time to educate employees on basic anatomy, mechanisms for injury, how to prevent injury, and what to watch for to reduce ergonomic risk of injury.  Regardless of how employees become aware of ergonomics, empowering them to be able to identify risk factors and to be part of the solution to making their job better (and likely more efficient) will lead to a smooth and productive ergonomic process.

Education and awareness for management and union officials may also be necessary to ensure they understand the benefits of implementing an ergonomics program and assist in obtaining their “buy-in” and support for the process.

Keeping updated on the types of injuries employees are reporting at medical can assist in the prioritization of which operations/jobs should be evaluated further for ergonomic risk.  Obviously a cut finger would not necessarily require an ergonomic assessment, however a report of low back pain, associated with work, could. 

If part of your medical facility’s procedures were to signal the ergonomics team to evaluate a certain job because of a report of injury, the team could then complete an ergonomic assessment of the job in question and help to identify the risk of injury and potential solutions to eliminate that risk.

Working toward developing a proactive process, with the goal of designing jobs to minimize or eliminate the risk of injury, can be made possible by incorporating ergonomics during the planning and design stages of all workstation changes, modifications or even equipment purchases. 

This involvement can range from simply including an ergonomic section of requirements in the purchasing of new equipment documents, to including ergonomic review of all design proposals of equipment, tooling and workstations.

As you begin to develop, or look to refresh, your ergonomics process you may find the internet web sites listed below helpful.

Informative Links:

Example of a Physical Demands Analysis (PDA) template (Workplace Safety & Insurance Board Ontario):

http://www.wsib.on.ca/wsib/wsibsite.nsf/LookupFiles/DownloadableFilePDIFSample2/$File/PDIFSample2.pdf

National Institute for Occupational Safety and Health (NIOSH):

http://www.cdc.gov/niosh/topics/ergonomics/#ergo

NIOSH publication No. 2007-131: Ergonomic Guidelines for Manual Material Handling (see appendix B for tools to quantitatively evaluate jobs for ergonomic risk):

http://www.cdc.gov/niosh/docs/2007-131/

OSHA Ergonomics information web page:

http://www.osha.gov/SLTC/ergonomics/index.html

International Organization for Standardization (IS) - can search for various standards regarding specific ergonomic tasks:

http://www.iso.org

International Ergonomics Association:

http://www.iea.cc/

UAW Ergonomics:

http://www.uaw.org/node/1924

Sandalwood is an engineering and ergonomics consulting firm. Sandalwood designs and executes strategic programs for manufacturers which reduce their work-related risks to quality, productivity and employee health. By providing knowledge, research, technology and resources, Sandalwood supports its clients from the executive level to the factory floor. The Ergo Tip of the Month is offered to our customers and friends for the benefit of the Ergonomics community and is to be used entirely at the discretion of the recipient. To request information on our services, click here.